Standard Shipping option (contiguous United States, excludes Hawaii & Alaska): starting at $6.99- based on weights.
$6.99 up to 3 lbs | $8.99 for 3-5 lbs | $10.99 for 6-10 lbs | $14.99 for 11-15 lbs | $16.99 for 16-20 lbs
• We offer flat rate shipping of $9.99 for orders $75 and above within the contiguous United States (excluding Alaska, Hawaii & Armed Forces addresses)
• Shipping rates to Alaska, Hawaii, Armed Forces addresses, Canada & other international countries are calculated at checkout and are determined by the shipping carrier based on the weight of you order.
• IMPORTANT NOTE TO ALL CUSTOMERS OUTSIDE OF USA:
International customers (outside of United States) are responsible for all import duties, customs, and any other applicable fees charged by your country. We are unable to advise as to the amount of these respective fees on a package coming from outside of your country. These costs are determined by your local customs office and are beyond our control.
If you choose to reject/refuse delivery due to customs fees there will be a $30 USD return fee deducted from your refund to cover return shipping due to your refusal.
WRONG ADDRESS DISCLAIMER
- It is the buyer's responsibility to make sure that the shipping address is entered correctly at checkout.
- We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address.
- Once the package is returned to us due to an incorrect/undeliverable address we will refund you for the value of your order less the shipping paid.
- We are unable to re-send the package to the corrected address. A new order must be placed.
- If an incorrect address is entered at checkout please notify us as soon as possible by replying to your order confirmation email with the corrected address. We will do our best to make the change; however, we cannot guarantee that we will do so.
- We ship Monday through Friday. For grocery orders please allow 2-4 Business days for your order to process before it is shipped.
- Callaloo Box Merchandise & Essential Tees orders are printed on demand and therefore take an estimated 3 days for fulfillment and an additional 3-5 business days for delivery.
- We do not process orders or ship on Saturdays, Sundays or US Public Holidays. For a complete list of our Holiday schedule, see our blog post here.
Essential Tees & Black Lives Matter Tees - these items are printed on demand, due to COVID-19 our printing partner is experience severe delays in fulfillment. Please allow between 2-3 weeks for your item to be fulfilled.