Shipping Information

USPS Postal Service Delays
Due to changes currently being instituted within the United States Postal Service, some packages are experiencing longer than usual transit times once in the postal system. Please note that we are unable to provide any additional information apart from the information provided by the Postal Service tracking page. Thank you for your patience and understanding.

 

Standard Shipping option: We ship within the United States (including APO addresses, Puerto Rico & the US Virgin Islands) starting at $6.99 and are based on weights.

$6.99 up to 5 lbs  |  $10.99 for 6-10 lbs  | $14.99 for 11-15 lbs  |  $16.99 for 16-20 lbs 

For orders over 20 pounds please email us for a custom quote - info@callaloobox.com

• We offer flat rate shipping of $9.99 for orders $75 and above within the contiguous United States (excluding Alaska & Hawaii)

• Shipping rates to Canada & other international countries are calculated at checkout and are determined by the shipping carrier based on the weight of you order.

• IMPORTANT NOTE TO ALL CUSTOMERS OUTSIDE OF USA: 

International customers (outside of United States) are responsible for all import duties, customs, and any other applicable fees charged by your country. We are unable to advise as to the amount of these respective fees on a package coming from outside of your country.  These costs are determined by your local customs office and are beyond our control.If you choose to reject/refuse delivery due to customs fees there will be a $30 USD return fee deducted from your refund to cover return shipping due to your refusal.

• We ship Monday through Friday. Grocery orders are shipped 1-2 days after purchase.  Callaloo Box Merchandise & Essential Tees orders are printed on demand and therefore take an estimated 3 days for fulfillment and an additional 3-5 business days for delivery. We do not process orders or ship on Saturdays, Sundays or US Public Holidays.

COVID-19 UpdateWe are working hard to deliver items in a timely manner.  We've seen an increase in order volume since COVID so it's taking longer to process orders as they come in.  Your order will be shipped approximately 2-4 Business Days after it is placed. Thank you for your patience and understanding.

USPS Postal Service Delays

Due to changes currently being instituted within the United States Postal Service, some packages are experiencing longer than usual transit times once in the postal system. Please note that we are unable to provide any additional information apart from the information provided by the Postal Service tracking page. Thank you for your patience and understanding.

Essential Tees & Black Lives Matter Tees - these items are printed on demand, due to COVID-19 our printing partner is experience severe delays in fulfillment. Please allow between 2-3 weeks for your item to be fulfilled.

 Additional COVID Shipping FAQs