I received an email that my package was delivered but I haven't received it - what do I do?

If your email states the package was delivered, but you haven't received it, please click on the tracking number in the email to track directly on the shipping carrier's website.

For USPS deliveries, the package may be available at your Post Office for collection.

You may also enter your tracking number in the link below to track:


For UPS deliveries, enter your tracking number in the link below for the latest delivery update:


Carrier Contact Numbers:

USPS: 1-800-275-8777

International USPS: 1-800-222-1811

UPS: 1-800-742-5877

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