General Information
1 article in this Topic
General Billing
2 articles in this Topic
Shipping
7 articles in this Topic
- Shipping Information
- How do I track my order
- My order is taking longer than usual to arrive. What do I do?
- I missed delivery with USPS - what do I do?
- I received an email that my package was delivered but I haven't received it - what do I do?
- What do I do if my items are damaged and/or missing?
- What is your refund policy?
Callaloo Grocery
11 articles in this Topic
- Do my points expire?
- How do I add a new product to an upcoming Auto-Replenish + Save delivery?
- How do I cancel an item in my Auto-Replenish + Save order?
- How do I change the quantity on an upcoming Auto-Replenish + Save delivery?
- How do I skip a delivery with Auto-Replenish + Save?
- How often will I be charged with Auto-Replenish + Save?
- How often will I receive my items with Auto-Replenish + Save
Callaloo Box Subscriptions
10 articles in this Topic
Callaloo Buck$
10 articles in this Topic
- Do all purchases count for buck$?
- How do I earn Callaloo Buck$?
- How do I redeem my rewards?
- How do I sign up for Callaloo Buck$?
- I already have a Callaloo account? Do I need to create a new one to join Callaloo Buck$?
- I have additional questions, how do I contact you?
- I redeemed points but have not used it. Where do I find it?
COVID-19 Update
7 articles in this Topic
- Are you still shipping subscription boxes?
- When will my order be mailed?
- How do I track my order?
- I missed delivery with USPS - what do I do?
- I received an email that my package was delivered but I haven't received it - what do I do?
- My order is taking longer than usual to arrive. What do I do?
- There is a problem with my tracking number - what do I do?
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